Payments & Billing

How to update your saved payment method

Use this guide if you need to change the card on file, update billing details, or prepare for an upcoming renewal.

Updating the payment method before a retry or renewal is the cleanest way to avoid failed charges, service interruptions, or manual follow-up.

1

Open the payment methods area

Use the client portal payment methods view so the change is attached to the correct account and stored securely.

2

Add the replacement card or account

Enter the new payment details carefully, especially the billing zip code and expiration date. Small billing mismatches are a common cause of failed renewals.

3

Set the right default payment method

If more than one method is stored, confirm the correct one is marked as the default before leaving the page.

For active subscriptions, changing the saved default method before the renewal date is usually better than waiting for a failed payment notice.

No. Updating the saved method affects future payments and retries, not charges that already went through.

If the new default method is confirmed, removing an expired card can help avoid accidental future confusion.

Payment method updated

Your account is ready for the next invoice or renewal once the new method is saved and marked as the default.

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